Frequently Asked Questions
Everything you need to know about our circular denim and services.
How does the 'Lease A Jeans' program work?
You can lease our jeans for a monthly fee. After 12 months, you can choose to keep them, swap them for a new pair, or return them to us for recycling.
What happens to my old MUD Jeans when I return them?
We take back your old jeans to recycle them into new denim yarn. This circular process ensures that no material goes to waste and reduces our environmental footprint.
Which payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, iDEAL, and Klarna for flexible payment options.
How long does shipping take and what are the costs?
Shipping typically takes 2-5 business days within Europe. Delivery costs vary by region, but we offer free shipping on orders over a specific threshold depending on your location.
What is your return policy?
You can return your items within 30 days of receipt, provided they are in their original condition with tags attached. Please use our online portal to generate a return label.
Are MUD Jeans vegan-friendly?
Yes, all our jeans are 100% vegan. We use printed labels instead of leather patches to ensure our products are animal-free.